Shipping policy

International & Domestic Shipping

Since 2018, Indianfelt.com has shipped authentic Indian felt wool decor items to buyers, NRI families, and craft lovers across the world. Every parcel carries something made by hand — we pack with the same care the artisan put into making it.

WHERE WE SHIP

We ship worldwide including UAE, USA, UK, Australia, Singapore, Canada, New Zealand, Switzerland, Germany, France, and many more countries.

DELIVERY TIME

UAE, Singapore, Malaysia Dispatch: 2–8 days  Delivery: 7–14 days
USA, Canada Dispatch: 2–8 days  Delivery:  10–21 days
UK, Europe, Switzerland Dispatch: 2–8 days Delivery: 10–21 days
Australia, New Zealand Dispatch: 2–8 days Delivery: 10–21 days

 

SHIPPING COST

Shipping charges are calculated at checkout based on the weight and destination of your order. You will see the exact shipping cost before making the payment. Please note that shipping rates fluctuate frequently these days. In case of any significant difference in the shipping cost, our team will contact you and inform you about the situation.

For large or bulk orders, please contact us and we will help find the best possible shipping rate for you.

 

CUSTOMS & IMPORT DUTIES

Import duties or taxes may apply depending on your country's laws — these are the buyer's responsibility and are not included in our prices. Most of our textile and craft shipments clear customs without issue, but we cannot guarantee this as it varies by country and order value. If you have questions about customs in your country, feel free to WhatsApp us before ordering.

TRACKING YOUR ORDER

Once your order is dispatched, you will receive tracking details by email. We ship internationally via reputed courier services. You can track your parcel at any time — if you have any concerns about your shipment, reach us on WhatsApp at +91 9251703447

Customs, Import Duties & Taxes

All customs duties, import taxes, VAT, or any additional charges applied by your country will be fully covered by our company. Buyers will not be required to pay any extra customs or import charges after placing the order.

Our goal is to provide a smooth and worry-free shopping experience for our customers. However, customs procedures may vary depending on your country’s regulations and shipping policies.

If you have any questions regarding shipping or customs, feel free to contact us on WhatsApp before placing your order. 🤍

HOW WE PACK

Sarees, textiles, and delicate crafts are carefully folded and wrapped before being securely packed for international transit. Fragile items are given extra protection. We pack to ensure your piece arrives exactly as it left the artisan's hands.

HAVE A QUESTION BEFORE ORDERING?

We are happy to help. WhatsApp us at +91 9251703447or send us a message. We respond within a few hours.

TRACKING YOUR ORDER

Once your order is dispatched, you will receive tracking details by email. We ship internationally via reputed courier services. You can track your parcel at any time — if you have any concerns about your shipment, reach us on WhatsApp at +91 9251703447