Refund policy

Return & Refund Policy

Thank you for shopping with us! We take great care in creating our handmade felt products with love and attention to detail. Please read our return and refund policy carefully before placing your order.

Returns

Since all our products are handmade, returns are only accepted for damaged, defective, or incorrect items received.

To request a return, please contact us within 48 hours of receiving your order with:

  • Your order number
  • Clear photos of the product
  • Reason for return

Non-Returnable Items

We do not accept returns or exchanges for:

  • Customized or personalized products
  • Minor color variations due to screen display
  • Handmade texture or finishing differences
  • Change of mind after order confirmation

Refunds

Once your request is approved, refunds will be processed within 5–7 business days to your original payment method.

Exchange Policy

If you receive a damaged or wrong product, we will gladly offer:

  • A replacement product, or
  • Store credit/refund (depending on availability)

Cancellation Policy

Orders can only be cancelled within 12 hours of placing the order. Once production or shipping has started, cancellations will not be possible.

Shipping Damage

If your package arrives damaged, please contact us immediately with photos of:

  • The product
  • Packaging
  • Shipping label

Contact Us

For any return or refund-related questions, please contact us at:

📧 Your Email Here -aadhishwardecor@gmail.com
📱 Your Phone Number Here-(91)9251703447

Thank you for supporting handmade creations made with love 🤍